On-Demand Virtual Urgent Care Without the Waiting Room.
24/7 Doctor-Reviewed Treatment for Common Infections. $25. Private Chat-Based Care. No Video. No Appointment.
1 in 3 patients didn’t need a prescription.
If we can’t treat you, we’ll tell you, and there’s no charge.
Note: Care is currently available in Indiana, Illinois and Michigan.
**Not for emergencies. Care is provided with physician oversight. Prescriptions when appropriate.
**Prescriptions sent to your pharmacy in minutes.
https://www.youtube.com/watch?v=VtdEUe_tFmE
Care When You Need It, Without the Waiting Room
It’s late at night, and you, or someone in your family, isn’t feeling well, and you’re trying to decide what to do next. The doctor’s office is closed, urgent care feels overwhelming, and the emergency room isn’t the right fit.
Our secure, chat-based telehealth platform guides you through a free AI-assisted symptom intake and connects you with physician-reviewed care. Information is reviewed by licensed clinicians, and if appropriate, care may be provided through an online visit. No live appointment required.
ChatRx focuses on a defined set of common, non-emergency health concerns that are appropriate for asynchronous, online care.
Whether you’re starting a visit for yourself, your child, an aging parent, or someone you support, ChatRx is designed to make access to care simpler and more convenient.
Three Steps. Care In Minutes. Done.
1. Tell Us What’s Wrong
Start with a free symptom assessment. Answer a few questions about what you’re experiencing and your medical history. Takes about 5 minutes.
2. We Tell You If We Can Help
A licensed physician reviews your case and decides on your treatment. If we can’t provide care or you don’t need it, we’ll tell you up front – there’s no charge.
3. You Get Your Treatment
If you agree to treatment, we send a prescription to your pharmacy and a work or school note to your inbox. All for just $25. No other hidden fees.
Note: Prescriptions are provided only when medically appropriate.
Acute Infections Require Quick Action.
Conditions We Treat
ChatRx is designed to provide quick and convenient virtual telemedicine services. Click on each section to view the conditions ChatRx treats:
Respiratory
Illnesses
Ear, Nose & Throat Infections
Skin
Conditions
Mouth
Illnesses
Eye Conditions
Men’s & Women’s Health
Viral Illnesses
ChatRx
Access to Care for Common Infections
When you need care quickly and can’t see your primary doctor, ChatRx provides a convenient alternative
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Free Symptom Assessment: See if telehealth is right for your condition. -
$25 Medical Consultation: Includes provider evaluation, treatment plan, and work/school note.** -
Insurance Not Required: Simple flat-fee pricing. -
24/7 Availability: Start your visit anytime, anywhere.
**Treatment plans may include prescriptions if medically necessary and appropriate.
The ChatRx Story
Meet the Driving Force Behind ChatRx.
Our Treatment Philosophy
Prioritizing Patient Wellbeing.
At ChatRx, we are committed to the idea that your health journey starts with listening. By truly understanding your experiences, we can deliver care that not only addresses your medical needs but enhances your well-being. Our AI-assisted solution delivers prompt, personalized care for acute illnesses, backed by the latest advances in telemedicine and physician-led protocols.
Empathy in Care
Placing professional care for common conditions within reach of every consumer.
Commitment to Excellence
Making healthcare for common infectious conditions budget-friendly and accessible.
Patient-Centered Approach
Providing 24/7 access to licensed providers and treatment plans whenever you need them.
Continuous Innovation
Connecting you with licensed physicians who utilize national standards of care to ensure safe, evidence-based treatment.
More about ChatRx
Making Medical Care Accessible, Convenient & Affordable
Latest Resources
Latest News & Insights
How Telemedicine Is Closing the Gap for Infection Treatment in Rural Healthcare
By ChatRx Medical TeamRead More
Why Direct-to-Consumer Telemedicine for Infections Is Growing Rapidly
By ChatRx Medical TeamRead More
ChatRx: From Symptom Assessment to Diagnosis to Treatment in Just a Few Minutes
By ChatRx Medical TeamRead More
AI-Assisted Telemedicine: How Machine Learning Improves Infection Diagnosis
By ChatRx Medical TeamRead More
ChatRx vs. Urgent Care for Common Infections: Cost and Time Comparison
By ChatRx Medical TeamRead More
Can a Symptom Checker tell the difference between a Virus and Bacterial Infection?
By ChatRx Medical TeamRead More
How Does an AI Doctor Compare to a Human One?
By ChatRx Medical TeamRead More
Can Telemedicine Doctors Prescribe Antibiotics?
By ChatRx Medical TeamRead More
How Reliable Are AI Symptom Checkers for Real Health Concerns?
By ChatRx Medical TeamRead More
Frequently Asked Questions
What is ChatRx?
ChatRx provides asynchronous telemedicine care for 39 common acute conditions, from sinus issues and UTIs to skin and eye conditions. Our AI-assisted platform gathers your medical history, which is then reviewed by a licensed physician to determine the appropriate treatment plan.
Treatment may include prescriptions if medically necessary, along with work/school notes to document your care. All of this happens without requiring a video call or scheduled appointment, so you can access professional care whenever you need it.
How Does ChatRx Work?
ChatRx uses a simple 3-step process to that takes a few minutes:
- Symptom Assessment: Use our AI-assisted chat to share your symptoms. In just minutes, the intake process confirms if your current symptoms match the services we provide.
- Physician Review: Your secure medical profile is created for review. A licensed provider evaluates your chart and history to determine the appropriate medical treatment plan.
- Treatment & Care: You receive your digital treatment plan. If clinically indicated, a prescription is sent directly to your pharmacy of choice – all available 24/7 for your convenience.
Why Should I Choose ChatRx?
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Access to Licensed Providers: Expert care anytime, anywhere, for straightforward medical issues.
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Affordable, Transparent Pricing: Simple flat-fee structure without hidden fees or insurance requirements.
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Private & Secure: A HIPAA-compliant experience that protects your personal health information.
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Healthcare on Your Terms: Say goodbye to waiting rooms and high costs and get the care you need, when you need it.
What Does ChatRx Cost?
We keep our pricing simple and transparent:
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Free Symptom Assessment: Start here to confirm if your condition is eligible for telehealth.
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$25 Medical Consultation: This flat fee covers the provider evaluation, treatment plan, and work/school note.
(Prescriptions are included in the plan if medically necessary). -
$10 Caregiver Notes: For standalone work/school notes for those caring for someone else.
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Pharmacy Savings: Access to discount cards to help you find the lowest prices for medication at your local pharmacy.
There are no hidden fees or surprise charges.







